Returns & Refunds Standard 30-Day Returns
Because Pin Pull Creeps™ products are fulfilled and shipped exclusively by Amazon, our return and refund process follows the official Amazon policy to ensure you have the fastest and most reliable service.
How it Works: The Return Process
Step 1: Initiation Log into your Amazon account and navigate to "Your Orders." Find the specific Pin Pull Creeps item you wish to return and select the "Return or Replace Items" button.
Step 2: Selection Choose your reason for the return (e.g., "Size too small" or "Style not as expected"). Amazon will immediately generate your return options.
Step 3: Drop-off (The Kiosk Advantage) You don’t even need a box or tape for most returns. You can choose a label-free, box-free return at thousands of locations, including: The UPS Store, Kohl’s, Whole Foods Market, Amazon Fresh or Amazon Go stores
Simply show your QR code on your phone to the associate, hand them the item, and you’re done.
Step 4: Refund & Exchange Once the return is scanned at a drop-off location, Amazon typically processes your refund within 3–5 business days.
Pro-Tip for Exchanges
If you need a different size or fit (moving from a Standard to a Premium shirt), the fastest "Signal" is to return your current item for a refund and immediately place a new order for the correct size. This ensures your new gear hits the Prime shipping grid instantly.
Return Window
Most items in new and unworn condition can be returned within 30 days of receipt.
How to Start a Return
Log in to your Amazon account, go to "Your Orders," and select the "Return or Replace Items" button next to your Pin Pull Creeps™ purchase.
Return Shipping
Amazon provides various drop-off options (such as Whole Foods, Kohl's, or UPS) depending on your location.
Refunds
Once the item is received and processed at the Amazon fulfillment center, your refund will be issued back to your original payment method.
Policy Links
For full details on Amazon’s clothing and accessory return policies, please visit the Official Amazon Returns Center.
If you have any specific questions regarding a design or a defective item, please reach out to us via our Instagram or our website contact form.